Privacy policy
This privacy policy provides information about the processing of personal data in connection with our activities and operations, including our website under the domain name aids.ch, shop.aids.ch, drgay.ch, wissen.aids.ch, extranet.aids.ch.
In particular, we provide information on why, how and where we process which personal data. We also provide information about the rights of persons whose data we process.
We may publish further data protection declarations or other information on data protection for individual or additional activities and operations.
1.Contact addresses
Responsibility for the processing of personal data:
Swiss Aids Federation
Freilagerstrasse 32
8047 Zurich
Switzerland
In individual cases, third parties may be responsible for the processing of personal data or there may be joint responsibility with third parties.
2. Terms and legal bases
2.1 Terms
Data subject: Natural person about whom we process personal data.
Personal data: Any information relating to an identified or identifiable natural person.
Particularly sensitive personal data: Data concerning trade union, political, religious or philosophical beliefs and activities, data concerning health, privacy or racial or ethnic origin, genetic data, biometric data, that uniquely identifies a natural person, data on criminal and administrative sanctions or prosecutions, and data on social assistance measures.
Processing: Any handling of personal data, regardless of the means and procedures used, such as the retrieval, comparison, adaptation, archiving, storage, reading, disclosure, procurement, collection, recording, deletion, disclosure, organisation, organisation, storage, modification, dissemination, linking, destruction and use of personal data.
2.2 Legal basis
We process personal data in accordance with Swiss data protection law, in particular the Federal Act on Data Protection (Data Protection Act, DPA) and the Ordinance on Data Protection (Data Protection Ordinance, DPO).
3. Type, scope and purpose of the processing of personal data
We process the personal data required to carry out our activities and operations in a permanent, humane, secure and reliable manner. The processed personal data may fall into the categories of browser and device data, content data, communication data, metadata, usage data, master data including inventory and contact data, location data, transaction data, contract data and payment data.
We also process personal data that we receive from third parties, obtain from publicly accessible sources or collect in the course of our activities and operations, insofar as such processing is permitted for legal reasons.
Where necessary, we process personal data with the consent of the data subjects. In many cases, we may process personal data without consent, for example to fulfil legal obligations or to protect overriding interests. We may also ask data subjects for their consent if their consent is not required.
We process personal data for the duration required for the respective purpose. We anonymise or delete personal data in particular depending on statutory retention and limitation periods.
4. Disclosure of personal data
We may disclose personal data to third parties, have it processed by third parties or process it jointly with third parties. Such third parties are in particular specialised providers whose services we use.
For example, we may disclose personal data to banks and other financial service providers, public authorities, educational and research institutions, consultants and lawyers, interest groups, IT service providers, cooperation partners, credit and credit agencies, logistics and mail order companies, marketing and advertising agencies, media, organisations and associations, social institutions, telecommunications companies and insurance companies.
5. Communication
We process personal data in order to be able to communicate with third parties. In this context, we process in particular data that a data subject transmits when making contact, for example by post or e-mail. We may store such data in an address book or with comparable tools.
Third parties who transmit data about other persons are obliged to guarantee data protection for such data subjects. To this end, the accuracy of the personal data transmitted must be ensured, among other things.
We use selected services from suitable providers in order to be able to communicate better with third parties.
We use in particular:
- Microsoft Forms: Online forms service; Service provider: Microsoft; Microsoft Forms-specific information on data protection: "Data protection and compliance", "Security and data protection".
- Zendesk: Customer service; Service provider: Zendesk Inc. (USA); Privacy policy: Data protection declaration, "Trust Centre".
6. Applications
We process personal data about applicants to the extent necessary to assess their suitability for an employment relationship or for the subsequent performance of an employment contract. The necessary personal data results in particular from the information requested, for example in the context of a job advertisement. We may publish job advertisements with the help of suitable third parties, for example in electronic and printed media or on job portals and job platforms.
We also process personal data that applicants voluntarily disclose or publish, in particular as part of cover letters, CVs and other application documents as well as online profiles.
7. Data security
We take suitable technical and organisational measures to ensure data security appropriate to the respective risk. With our measures, we ensure in particular the confidentiality, availability, traceability and integrity of the personal data processed, without being able to guarantee absolute data security.
Access to our website and our other online presence takes place using transport encryption (SSL / TLS, in particular with the Hypertext Transfer Protocol Secure, abbreviated to HTTPS). Most browsers warn against visiting websites without transport encryption.
Our digital communication - like all digital communication in general - is subject to mass surveillance without cause or suspicion by security authorities in Switzerland, the rest of Europe, the United States of America (USA) and other countries. We cannot directly influence the corresponding processing of personal data by secret services, police forces and other security authorities. Nor can we rule out the possibility that a data subject may be subject to targeted surveillance.
8. Personal data abroad
We generally process personal data in Switzerland. However, we may also disclose or export personal data to other countries, in particular in order to process it or have it processed there.
We can disclose personal data to all countries on earth and elsewhere in the universe, provided that the law there guarantees adequate data protection in accordance with the decision of the Swiss Federal Council.
We may disclose personal data to countries whose laws do not guarantee adequate data protection, provided that adequate data protection is guaranteed for other reasons, in particular on the basis of standard data protection clauses or with other suitable guarantees. Exceptionally, we may export personal data to countries without adequate or suitable data protection if the special requirements under data protection law are met, for example the express consent of the data subjects or a direct connection with the conclusion or execution of a contract. We will be happy to provide data subjects with information on any guarantees or provide a copy of guarantees on request.
9. Rights of data subjects
9.1 Data protection claims
We grant data subjects all rights in accordance with the applicable data protection law. Data subjects have the following rights in particular:
- Information: Data subjects can request information as to whether we process personal data about them and, if so, what personal data is involved. Data subjects also receive the information required to assert their data protection claims and ensure transparency. This includes the processed personal data as such, but also information on the purpose of processing, the duration of storage, any disclosure or export of data to other countries and the origin of the personal data.
- Correction and restriction: Data subjects can have incorrect personal data corrected, incomplete data completed and the processing of their data restricted.
- Erasure and objection: Data subjects can have their personal data erased ("right to be forgotten") and object to the processing of their data with effect for the future.
- Data disclosure and data transfer: Data subjects may request the disclosure of personal data or the transfer of their data to another controller.
We may postpone, restrict or refuse the exercise of the rights of data subjects within the legally permissible framework. We can inform data subjects of any requirements that must be met in order to exercise their rights under data protection law. For example, we may refuse to provide information in whole or in part with reference to confidentiality obligations, overriding interests or the protection of other persons. For example, we may also refuse to delete personal data in whole or in part, in particular with reference to statutory retention obligations.
In exceptional cases, we may charge costs for the exercise of rights. We will inform affected persons of any costs in advance.
We are obliged to take appropriate measures to identify data subjects who request information or assert other rights. Data subjects are obliged to cooperate.
9.2 Legal protection
Data subjects have the right to enforce their data protection claims by legal means or to lodge a complaint with a data protection supervisory authority.
The data protection supervisory authority for private controllers and federal bodies in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).
10. Use of the website
10.1 Cookies
We may use cookies. Cookies - our own cookies (first-party cookies) as well as cookies from third parties whose services we use (third-party cookies) - are data that are stored in the browser. Such stored data need not be limited to traditional cookies in text form.
Cookies can be stored in the browser temporarily as "session cookies" or for a certain period of time as so-called permanent cookies. "Session cookies" are automatically deleted when the browser is closed. Permanent cookies have a specific storage period. In particular, cookies make it possible to recognise a browser the next time it visits our website and thus, for example, to extend the reach of our website. to measure website traffic. Permanent cookies can also be used for online marketing, for example.
Cookies can be fully or partially deactivated and deleted at any time in the browser settings. Without cookies, our website may no longer be fully available. We actively request - at least if and insofar as necessary - express consent to the use of cookies.
For cookies that are used to measure success and reach or for advertising, a general objection ("opt-out") is possible for numerous services via AdChoices (Digital Advertising Alliance of Canada), the Network Advertising Initiative (NAI), YourAd Choices (Digital Advertising Alliance) or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).
10.2 Logging
We may log at least the following information for each access to our website and our other online presence, insofar as this information is transmitted to our digital infrastructure during such access: Date and time including time zone, IP address, access status (HTTP status code), operating system including user interface and version, browser including language and version, individual sub-page of our website accessed including amount of data transferred, last website accessed in the same browser window (referrer).
We record such information, which may also constitute personal data, in log files. The information is required to provide our online presence in a permanent, user-friendly and reliable manner. The information is also required to ensure data security - also by third parties or with the help of third parties.
10.3 Tracking pixel
We can integrate tracking pixels into our online presence. Tracking pixels are also known as web beacons. Tracking pixels - including those from third parties whose services we use - are usually small, invisible images or scripts written in JavaScript that are automatically retrieved when our online presence is accessed. Tracking pixels can be used to collect at least the same information as log files.
11. Notifications and messages
11.1 Success and reach measurement
Notifications and messages can contain web links or tracking pixels that record whether an individual message has been opened and which web links have been clicked on. Such web links and tracking pixels can also record the use of notifications and messages on a personalised basis. We require this statistical recording of usage to measure success and reach in order to be able to send notifications and messages in an effective, personalised, permanent, secure and reliable manner based on the needs and reading habits of the recipients.
11.2 Consent and objection
You must always consent to the use of your e-mail address and your other contact addresses, unless the use is permitted for other legal reasons. We may use the "double opt-in" procedure to obtain double confirmation of your consent. In this case, you will receive a message with instructions for double confirmation. We may log the consent obtained, including the IP address and time stamp, for reasons of proof and security.
You can object to receiving notifications and communications such as newsletters at any time. With such an objection, you can at the same time object to the statistical recording of usage for measuring success and reach. We reserve the right to send necessary notifications and communications in connection with our activities and operations.
11.3 Service provider for notifications and messages
We send notifications and messages with the help of specialised service providers.
We use in particular:
- Brevo: Establishing and maintaining relationships with customers and users, in particular via email and instant messaging; Service provider: Sendinblue GmbH (Germany); Privacy Policy: Privacy Policy, "Data protection and data security", "Security and data protection".
- Mailchimp: Communication platform; Service provider: The Rocket Science Group LLC DBA Mailchimp (USA) as a subsidiary of Intuit Inc. (USA); Information on data protection: Privacy Policy (Intuit) including "Country and Region-Specific Terms", "Frequently Asked Questions about Data Protection at Mailchimp", "Mailchimp and European Data Transfers", "Security", "Cookie Policy", "Privacy Rights Requests", "Legal Provisions".
12. Social Media
We are present on social media platforms and other online platforms in order to communicate with interested persons and to provide information about our activities and operations. In connection with such platforms, personal data may also be processed outside of Switzerland.
The general terms and conditions (GTC) and terms of use as well as data protection declarations and other provisions of the individual operators of such platforms also apply. In particular, these provisions provide information about the rights of data subjects directly vis-à-vis the respective platform, including, for example, the right to information.
13. Third party services
We use the services of specialised third parties in order to be able to carry out our activities and operations in a permanent, user-friendly, secure and reliable manner. Among other things, we can use such services to embed functions and content in our website. In the case of such embedding, the services used record the IP addresses of users at least temporarily for technically compelling reasons.
For necessary security, statistical and technical purposes, third parties whose services we use may process data in connection with our activities and operations in aggregated, anonymised or pseudonymised form. This is, for example, performance or usage data in order to be able to offer the respective service.
We use in particular:
- Services of Google: Provider: Google LLC (USA) / Google Ireland Limited (Ireland) partly for users in the European Economic Area (EEA) and in the European Union (EU).
Switzerland; General information on data protection: "Privacy and security principles", "Information on how Google uses personal data", privacy policy, "Google is committed to complying with applicable data protection laws", "Google product privacy guide", "How we use data from websites or apps on or in which our services are used", "Types of cookies and similar technologies used by Google", "Advertising that you can control" ("Personalised advertising").
- Services from Microsoft: Provider: Microsoft Ireland Operations Limited (Ireland) for users in the European Economic Area (EEA), Switzerland and the United Kingdom / Microsoft Corporation (USA) for users in the rest of the world; General information on data protection: "Data protection at Microsoft", "Data protection and privacy", Privacy Policy, "Data and privacy settings".
13.1 Digital infrastructure
We use services from specialised third parties in order to be able to make use of the necessary digital infrastructure in connection with our activities and operations. These include, for example, hosting and storage services from selected providers.
We use in particular:
- Microsoft Azure: Storage space and other infrastructure; Provider: Microsoft; Microsoft Azure-specific information: "Data protection in Azure".
- Swizzonic: Hosting; Service provider: Swizzonic Ltd (Switzerland); Privacy policy: "Legal information and data protection", privacy policy.
13.2 Scheduling
We use the services of specialised third parties to arrange appointments online, for example for meetings. In addition to this privacy policy, any directly visible conditions of the services used, such as terms of use or privacy policies, also apply.
We use in particular:
- Doodle: Online appointment scheduling; Service provider: Doodle AG (Switzerland) as a subsidiary of TX Group AG (Switzerland); Privacy Policy: Privacy Policy, "General Information".
General Terms and Conditions of the Processing of Personal Data".
- Microsoft Bookings: Online appointment scheduling; Service provider: Microsoft; Microsoft Bookings-specific information: "Microsoft Bookings: Frequently asked questions".
13.3 Audio and video conferences
We use specialised services for audio and video conferencing in order to communicate online. For example, we can use them to hold virtual meetings or conduct online lessons and webinars. When participating in audio and video conferences, the legal texts of the individual services, such as privacy policies and terms of use, also apply.
Depending on your life situation, we recommend muting the microphone by default when taking part in audio or video conferences and blurring the background or displaying a virtual background.
We use in particular:
- Zoom: Platform for collaborative work, in particular with video conferencing; Service provider: Zoom Video Communications Inc. (USA); Privacy Policy: "Data protection at Zoom", Privacy Policy, "Legal compliance".
13.4 Online collaboration
We use third-party services to enable online collaboration. In addition to this privacy policy, any directly visible conditions of the services used, such as terms of use or privacy policies, also apply.
We use in particular:
- Microsoft Teams: Platform for productive collaboration, in particular with audio and video conferencing; Service provider: Microsoft; Teams-specific information: "Security and compliance in Microsoft Teams", in particular "Data protection".
13.5 Social media functions and social media content
We use third-party services and plugins to embed functions and content from social media platforms and to enable the sharing of content on social media platforms and in other ways.
We use in particular:
- Facebook (social plugins): Embedding Facebook functions and Facebook content, for example "Like" or "Share"; Provider: Meta Platforms Ireland Limited (Ireland) and other Meta companies (including in the USA); Data protection information: Privacy policy.
- Instagram platform: Embedding Instagram content; Service provider: Meta Platforms Ireland Limited (Ireland) and other Meta companies (including in the USA); Data protection information: Privacy Policy (Instagram), Privacy Policy (Facebook).
- LinkedIn Consumer Solutions Platform: Embedding functions and content from LinkedIn, for example with plugins such as the "Share Plugin"; Provider: Microsoft; LinkedIn-specific information: "Data protection" ("Privacy"), data protection declaration, cookie policy, cookie management / objection to e-mail and SMS communication from LinkedIn, objection to interest-based advertising.
- TikTok (social plugins): Embedding functions and content from TikTok, for example
"Share to TikTok"; Provider: TikTok Information Technologies UK Limited (United Kingdom) and TikTok Technology Limited (Ireland) for users in the European Economic Area (EEA), the United Kingdom and Switzerland / TikTok Inc. (USA) for users in the USA / TikTok Pte. Ltd. (Singapore) for users in the rest of the world; Information on data protection: Privacy Policy, "Privacy Policy for Younger Users", Cookie Policy, "Privacy and Cookie Policy for TikTok for Business" ("TikTok for Business - Privacy and Cookie Policy").
13.6 Card material
We use third-party services to embed maps in our website.
We use in particular:
- Mapbox: Map service; Service provider: Mapbox Inc (USA) / Mapbox International Inc (USA); Privacy Policy: Privacy Policy, Cookie Policy, "Security".
13.7 Digital content
We use the services of specialised third parties to integrate digital content into our website. Digital content includes, in particular, image and video material, music and podcasts.
We use in particular:
- Vimeo: Video platform; Service provider: Vimeo Inc. (USA); Privacy policy: Data protection declaration, "Private video hosting".
- YouTube: Video platform; Service provider: Google; YouTube-specific information: "Privacy and Security Centre", "My data on YouTube".
13.8 Documents
We use third-party services to integrate documents into our website. Such documents may include PDF files, presentations, tables and text documents. This enables us not only to view but also to edit or comment on such documents.
We use in particular:
- Microsoft 365: Text documents, presentations and tables; Provider: Microsoft; Microsof t 365-specific information: "Data protection and security with Microsoft 365".
13.9 E-Commerce
We operate e-commerce and use third-party services in order to successfully offer services, content or goods.
13.10 Payments
We use specialised service providers to process our customers' payments securely and reliably. The legal texts of the individual service providers, such as general terms and conditions or data protection declarations, also apply to the processing of payments.
We use in particular:
- Apple Pay: Processing of payments; Provider: Apple Inc. (USA) / Apple Distri- bution International Limited (Ireland) for persons in the EEA, the United Kingdom and Switzerland; Information on data protection: "Apple Privacy Policy", "Apple Privacy Policy for Customer Data", Transparency Report.
- PostFinance: Processing of payments; Service provider: PostFinance AG (Switzerland); Information on data protection: "Legal information and accessibility", "Data protection" (including privacy policy).
- RaiseNow: Fundraising platform; Provider: RaiseNow AG (Switzerland) / RaiseNow GmbH (Germany); Data protection information: Privacy policy, "Guidelines for cooperation: Fair and sustainable action", certification in accordance with the Payment Card Industry Data Security Standard (PCI DSS).
- Stripe: processing of payments; providers: Stripe Inc. (USA) / Stripe Payments Europe Limited (SPEL, Ireland) for users in the European Economic Area (EEA) and Switzerland and partly in the United Kingdom / Stripe Payments UK Limited (United Kingdom) and Stripe Capital Europe Limited (Ireland) partly for users in the United Kingdom; Privacy Policy: "Stripe Privacy Centre" ("Stripe Privacy Centre"), Privacy Policy, Cookie Policy.
- TWINT: Processing of payments in Switzerland; Provider: TWINT AG (Switzerland); Data protection information: Privacy policy, "Security according to Swiss standards".
- Worldline: Processing of payments, in particular with mobile payment solutions; Provider: Worldline SA (France), Worldline Schweiz AG (Switzerland) and other Worldline companies around the world (including in the USA); Data protection information: Privacy policy, "Responsible data handling programme", Cookie policy.
13.11 Advertising
We use the option of displaying targeted advertising on third parties such as social media platforms and search engines for our activities and operations.
In particular, we would like to use such advertising to reach people who are already interested in our activities and operations or who might be interested in them (remarketing and targeting). For this purpose, we may transmit relevant - possibly also personal - data to third parties who enable such advertising. We can also determine whether our advertising is successful, i.e. in particular whether it leads to visits to our website (conversion tracking).
Third parties with whom we advertise and with whom you are registered as a user may be able to assign the use of our website to your profile there.
We use in particular:
- Google Ads: Search engine advertising; Service provider: Google; Google Ads-specific information: Advertising based on search queries, among other things, whereby various domain names - in particular doubleclick.net, googleadservices.com and googlesyndication.com - are used for Google Ads, privacy policy for advertising, "Manage displayed advertising directly via adverts".
- LinkedIn Ads: Social media advertising; Service provider: LinkedIn Corporation (USA) / Lin- kedIn Ireland Unlimited Company (Ireland); Privacy Policy: Remarketing and targeting, in particular with the LinkedIn Insight Tag, "Privacy Policy", Privacy Policy, Cookie Policy, Objection to personalised advertising.
- Meta adverts (Meta Ads): Social media advertising on Facebook and Instagram; Service provider: Meta Platforms Ireland Limited (Ireland) and other meta companies (including in the USA); Data protection information: Targeting, including retargeting, in particular with the meta pixel and with custom audiences including lookalike audiences, privacy policy, "Advertising preferences" (user registration required).
- Reddit Ads: Social media advertising; Service provider: Reddit Inc. (USA); Privacy Policy: Remarketing and targeting, in particular with the "Reddit Pixel", Privacy Policy, Cookie Policy.
14. Extensions for the website
We use extensions for our website in order to be able to use additional functions. We may use selected services from suitable providers or use such extensions on our own digital infrastructure.
15. Success and reach measurement
We endeavour to measure the success and reach of our activities and operations. In this context, we can also measure the effect of third-party references or check how different parts or versions of our online offering are used ("A/B test" method). Based on the results of the success and reach measurement, we can in particular correct errors, strengthen popular content or make improvements.
In most cases, the IP addresses of individual users are recorded to measure success and reach. In this case, IP addresses are generally shortened ("IP masking") in order to comply with the principle of data minimisation through the corresponding pseudonymisation.
Cookies may be used to measure success and reach and user profiles may be created. Any user profiles created include, for example, the individual pages visited or content viewed on our website, information on the size of the screen or browser window and the - at least approximate - location. In principle, any user profiles are only created in pseudonymised form and are not used to identify individual users. Individual third-party services with which users are registered may be able to assign the use of our online offering to the user account or user profile with the respective service.
We use in particular:
- Google Marketing Platform: Performance and reach measurement, in particular with Google Analytics; Service provider: Google; Google Marketing Platform-specific data: Measurement also across different browsers and devices (cross-device tracking) with pseudonymised IP addresses, which are only transmitted in full to Google in the USA in exceptional cases, privacy policy for Google Analytics, "Browser add-on to deactivate Google Analytics" .
- Google Tag Manager: Integration and management of services from Google and third parties, in particular for measuring success and reach; Service provider: Google; Google Tag -Manager-specific information: Privacy policy for Google Tag Manager; further information on data protection can be found in the individual integrated and managed services.
16. Final notes on the privacy policy
We have created this data protection declaration with the data protection generator of Datenschutzpartner.
We may update this privacy policy at any time. We will inform you about updates in a suitable form, in particular by publishing the current privacy policy on our website.