This data protection declaration informs you which personal data we process in connection with our activities and operations, including our aids.ch, shop.aids.ch, wissen.aids.ch, extranet.aids.ch, xpertis.aids.ch, endaidsnow.ch websites. In particular, we provide information on what personal data we process, for what purpose, how and where. We also provide information about the rights of persons whose data we process.
Responsibility for the processing of personal data:
Swiss Aids Federation
We point out if there are other persons responsible for processing personal data in individual cases.
2. Terms und legal basis
Personal data is any information relating to an identified or identifiable natural person. A data subject is a person about whom we process personal data.
Processing includes any handling of personal data, irrespective of the means and procedures used, such as querying, matching, adapting, archiving, preserving, reading out, disclosing, procuring, recording, collecting, deleting, disclosing, arranging, organising, storing, changing, disseminating, linking, destroying and using personal data, organising, storing, modifying, disseminating, linking, destroying and using personal data.
2.2 Legal basis
3. Nature, scope and purpose
We process those personal data that are necessary to be able to carry out our activities and operations in a permanent, user-friendly, secure and reliable manner. Such personal data may in particular fall into the categories of inventory and contact data, browser and device data, content data, meta or marginal data and usage data, location data, sales data as well as contract and payment data.
We process personal data for the duration required for the respective purpose(s) or as required by law. Personal data whose processing is no longer required is anonymised or deleted.
We may have personal data processed by third parties. We may process personal data jointly with third parties or transmit it to third parties. Such third parties are, in particular, specialised providers whose services we use. We also guarantee data protection for such third parties.
We only process personal data with the consent of the data subject, unless the processing is permitted for other legal reasons. Processing without consent may be permissible, for example, for the performance of a contract with the data subject and for corresponding pre-contractual measures, in order to protect our overriding legitimate interests, because the processing is evident from the circumstances or after prior information.
In this context, we process in particular information that a data subject voluntarily provides to us when contacting us - for example, by letter, email, instant messaging, contact form, social media or telephone - or when registering for a user account. We may store such information, for example, in an address book, in a customer relationship management system (CRM system) or with comparable tools. If we receive information about other individuals, the individuals providing the information are If we receive data about other persons, the persons providing the data are obliged to guarantee data protection vis-à-vis these persons and to ensure the accuracy of this personal data.
We also process personal data that we receive from third parties, obtain from publicly accessible sources or collect in the course of our activities and operations, if and to the extent that such processing is permitted for legal reasons.
4. Job applications
We process personal data about applicants to the extent that it is necessary for assessing their suitability for an employment relationship or for the subsequent performance of an employment contract. The necessary personal data results in particular from the information requested, for example in the context of a job advertisement. We also process the personal data that applicants voluntarily provide or make public, in particular as part of cover letters, CVs and other application documents as well as online profiles.
5. Personal data abroad
In principle, process personal data in Switzerland. However, we may also disclose or export personal data to other countries, in particular in order to process it or have it processed there.
We may disclose personal data to all states and territories on earth and elsewhere in the universe, provided that the law there guarantees adequate data protection in accordance with the decision of the Swiss Federal Council.
We may disclose personal data to countries whose laws do not guarantee adequate data protection, provided that adequate data protection is guaranteed for other reasons. Appropriate data protection may, for example, be guaranteed by appropriate contractual agreements, on the basis of standard data protection clauses or with other appropriate guarantees. Exceptionally, we may export personal data to countries without adequate or suitable data protection if the special legal data protection requirements are met, for example the express consent of the persons concerned or a direct connection with the conclusion or processing of a contract. We will be happy to provide data subjects with information about any guarantees or a copy of guarantees on request.
6. Rights of data subjects
6.1 Claims under data protection law
We grant data subjects all rights under applicable data protection law. In particular, data subjects have the following rights:
- Information: Data subjects may request information as to whether we are processing personal data about them and, if so, what personal data is involved. Data subjects also receive the information necessary to assert their rights under data protection law and to ensure transparency. This includes the personal data processed as such, but also, among other things, information on the purpose of processing, the duration of storage, any disclosure or export of data to other countries and the origin of the personal data.
- Correction and restriction: Data subjects can have inaccurate personal data corrected, incomplete data completed and the processing of their data restricted.
- Deletion and objection: Data subjects can have personal data deleted ("right to be forgotten") and object to the processing of their data with effect for the future.
- Data release and data transfer: Data subjects may request the surrender of personal data or the transfer of their data to another data controller.
We may suspend, restrict or refuse the exercise of the rights of data subjects to the extent permitted by law. We can draw the attention of data subjects to any requirements that must be met in order to exercise their rights under data protection law. For example, we may refuse to provide information in whole or in part with reference to business secrets or the protection of other persons. We may also, for example, refuse to delete personal data in whole or in part with reference to statutory retention obligations.
We may exceptionally provide for costs for the exercise of the rights. We will inform affected persons in advance of any costs..
We are obliged to take appropriate measures to identify data subjects who request information or assert other rights. Data subjects are obliged to cooperate.
6.2 Right of appeal
Data subjects have the right to enforce their data protection claims through legal channels or to lodge a complaint with a competent data protection supervisory authority.
The data protection supervisory authority or private data processors and federal bodies in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).
7. Data security
We take suitable technical and organisational measures to ensure data security appropriate to the respective risk. However, we cannot guarantee absolute data security.
Access to our website is via transport encryption (SSL / TLS, in particular with the Hypertext Transfer Protocol Secure, abbreviated HTTPS). Most browsers indicate transport encryption with a padlock in the address bar.
Our digital communication - like basically all digital communication - is subject to mass surveillance without cause or suspicion and other surveillance by security authorities in Switzerland, the rest of Europe, the United States of America (USA) and other countries. We cannot directly influence the corresponding processing of personal data by secret services, police agencies and other security authorities.
8. Website use
Cookies can be stored in the browser temporarily as "session cookies" or for a certain period of time as so-called permanent cookies. "Session cookies are automatically deleted when the browser is closed. Permanent cookies have a specific storage period. Cookies make it possible in particular to recognise a browser the next time it visits our website and thus, for example, to measure the reach of our website. Permanent cookies can also be used for online marketing, for example.
In the case of cookies used for performance and reach measurement or for advertising, a general objection ("opt-out") is possible for numerous services via AdChoices (Digital Advertising Alliance of Canada), the Network Advertising Initiative (NAI), YourAd-Choices (Digital Advertising Alliance) or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).
8.2 Server Log Files
We may collect the following information for each access to our website, provided that this information is transmitted by your browser to our server infrastructure or can be determined by our web server: Date and time including time zone, Internet Protocol (IP) address, access status (HTTP status code), operating system including user interface and version, browser including language and version, individual sub-page of our website accessed including amount of data transferred, website last accessed in the same browser window (referer or referrer).
We store such information, which may also constitute personal data, in server log files. The information is required to provide our website in a permanent, user-friendly and reliable manner and to ensure data security and thus in particular the protection of personal data - also by third parties or with the help of third parties.
8.3 Tracking pixels
We may use tracking pixels on our website. Tracking pixels are also known as web beacons. Tracking pixels - including those from third parties whose services we use - are small, usually invisible images that are automatically retrieved when you visit our website. With pixel counters, the same information can be collected as in server log files.
9. Notifications and messages
We send notifications and communications by email and through other communication channels such as instant messaging or SMS.
9.1 Performance and reach measurements
Notifications and messages may contain web links or tracking pixels that record whether an individual message was opened and which web links were clicked on. Such web links and tracking pixels may also track usage of notifications and communications on a personal basis. We need this statistical recording of usage for performance and reach measurement in order to be able to send notifications and messages effectively and in a user-friendly manner based on the needs and reading habits of the recipients, as well as permanently, securely and reliably.
9.2 Consent and objection
In principle, you must expressly consent to the use of your e-mail address and other contact addresses, unless the use is permitted for other legal reasons. For any consent, we use the "double opt-in" procedure where possible, i.e. you receive an e-mail with a web link that you must click to confirm so that no misuse by unauthorised third parties can take place. We may log such consents, including Internet Protocol (IP) address, date and time, for evidence and security reasons.
In principle, you can object to receiving notifications and communications such as newsletters at any time. With such an objection, you can at the same time object to the statistical recording of use for performance and reach measurement. This is without prejudice to any notifications and communications required in connection with our activities and operations.
9.3 Service provider for notifications and messages
We send notifications and messages using specialised services.
We use in particular:
- Brevo:Establishing and maintaining customer relationships, in particular via e-mail and instant messaging; Provider: Sendinblue GmbH (Germany); Data protection information: Data protection declaration, «Data Protection an data security».
10. Social Media
We are present on social media platforms and other online platforms in order to communicate with interested persons and to inform them about our activities and operations. In connection with such platforms, personal data may also be processed outside Switzerland.
11. Services of third parties
We use the services of specialised third parties in order to carry out our activities and operations in a durable, user-friendly, secure and reliable manner. With such services we can, among other things, embed functions and contents in our website. In the case of such embedding, the services used record the Internet Protocol (IP) addresses of the users at least temporarily for technically compelling reasons.
For necessary security-related, statistical and technical purposes, third parties whose services we use may process data in connection with our activities and operations in aggregated, anonymised or pseudonymised form. This is, for example, performance or usage data in order to be able to offer the respective service.
We use in particular:
- Google services:Provider: Google LLC (USA) / Google Ireland Limited (Ireland) for users in the European Economic Area (EEA) and Switzerland; General information on data protection: «Privacy and security principles», Data protection statement, «Google is committed to keeping data safe», «Guide to data protection in Google products», «How we use data from websites or apps on or in which our services are used von Websites» (information from Google), «Types of cookies and other technologies used by Google», «Personalised advertising» (activation / deactivation / settings).
11.1 Digital infrastructure
We use the services of specialised third parties to provide the digital infrastructure required in connection with our activities and operations. These include, for example, hosting and storage services from selected providers.
In particular, we use:
11.2 Audio and Video Conferences
We recommend that, depending on the life situation, the microphone be muted by default when participating in audio or video conferences and that the background be blurred or a virtual background be superimposed.
We use in particular:
- Zoom:video conferencing; provider: Zoom Video Communications Inc. (USA); data protection information: data protection information, «Privacy at Zoom», «Legal Compliance».
In particular, we use:
- Google Mapsincluding Google Maps Platform:mapping service; provider: Google; Google Maps-specific information: «How Google uses location information».
11.4 Digital audio and video content
We use services from specialised third parties to enable the direct playback of digital audio and video content such as music or podcasts.
In particular, we use:
- Vimeo:video platform; provider: Vimeo Inc. (USA); information on data protection: Data protection declaration, «Privacy».
- YouTube:video platform; provider: Google; YouTube-specific information: «data protection and security center», «Your data in YouTube».
We engage in e-commerce and use third party services to successfully provide services, content or goods.
We use specialised service providers to process payments from our customers securely and reliably. The legal texts of the individual service providers, such as the General Terms and Conditions (GTC) or data protection declarations, also apply to the processing of payments.
In particular, we use:
- PostFinance:E-payment solutions; provider: PostFinance AG (Switzerland); information on data protection: «Legal information and accessibility», «Handling personal data» (including data protection statements).
- TWINT:Processing of payments in Switzerland; provider: TWINT AG (Switzerland); information on data protection: Data Privacy Statement, «Security that meets Swiss standards».
- Worldline (formerly SIX Payment Services):Processing of mobile and online payments; providers: Worldline Schweiz AG (Switzerland) / Worldline Financial Services (Europe) S.A. (Luxembourg) / Worldline Payment Services (Germany) GmbH (Germany) / Worldline Financial Services (Europe) S.A., Branch Office Austria; Information on data protection: Privacy Statement, «Customer information on data protection».
We use the option of displaying targeted advertisements for our activities and operations on third parties such as social media platforms and search engines.
We would like to use such advertising in particular to reach people who are already interested in our activities and operations or who might be interested in them (remarketing and targeting). For this purpose, we may transmit corresponding - possibly also personal - information to third parties who enable such advertising. We can also determine whether our
advertising is successful, i.e. in particular whether it leads to visits to our website (conversiontracking).
Third parties with whom we advertise and where you are registered as a user may be able to assign the use of our online offer to your profile there.
We use in particular:
- Google Ads:Search engine advertising; Provider: Google; Google Ads-specific indicia: Advertising based, inter alia, on search queries, with different domain names - in particular doubleclick.net, googleadservices.com and googlesyndication.com - being used for Google Ads, «Advertising» (Google), «Why do I see a certain advert?».
12. Performance and reach measurement
We use services and programmes to determine how our online offer is used. In this context, we can, for example, measure the success and reach of our activities and operations as well as the effect of third-party links to our website. We can also, for example, test and compare how different versions of our online offer or parts of our online offer are used ("A/B test" method). Based on the results of the success and reach measurement, we can in particular correct errors, strengthen popular content or make improvements to our online offer.
When using services and programmes for performance and reach measurement, the Internet Protocol (IP) addresses of individual users must be stored. IP addresses are basically shortened ("IP masking") in order to follow the principle of data economy through the corresponding pseudonymisation and thus to improve the data protection of users.
When using services and programmes for performance and reach measurement, cookies may be used and user profiles may be created. User profiles include, for example, the pages visited or content viewed on our website, information on the size of the screen or browser window and the - at least approximate - location. As a matter of principle, user profiles are only created pseudonymously. Individual services of third parties with which users are registered may be able to assign the use of our online services to the user account or user profile of the respective service.
In particular, we use
- Google Analytics:Performance and reach measurement; provider: Google; Google Analytics-specific data: Measurement also across different browsers and devices (cross-device tracking) as well as with pseudonymised Internet Protocol (IP) addresses, which are only transmitted in full to Google in the USA in exceptional cases, «Data privacy», «Google Analytics Opt-Out Browser Add-on».
- Google Tag Manager:Integration and management of other services for performance and reach measurement as well as other services from Google and third parties; provider: Google; Google Tag Manager-specific information: «Data collected by Google Tag Manager»; further information on data protection can be found with the individual integrated and managed services.
13. Final provisions
We can adapt and supplement this data protection declaration at any time. We will inform about such adaptations and additions in an appropriate form, in particular by publishing the respective current data protection declaration on our website.